Artificial Intelligence, Digital Lending

Robotics and digital labor in mortgage lending

digital labor

By PwC 

The mortgage lending industry is ripe for transformation and over the last few years its leaders have been on the lookout for the best and most innovative ways to boost efficiency and improve customer experience. Robotics process automation (RPA) is a disruptive tool that can drive significant operational improvements at a much lower cost than previously experienced.

While the high expectations for mortgage lenders to demonstrate compliance with complex regulations and to manage associated risk have been a dominating focus of the industry, emerging automation technologies, including RPA, are making meaningful impacts to the way lenders manage compliance and risk.

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